POLICY:
Payment Policy: Initial Payment: When you make your reservation, we ask that you make an initial payment equivalent to 50% of the total cost of your rental. After making the initial payment, we will send to you a rental agreement requesting the renter's signature. We do accept VISA, MasterCard, American Express, and Discover or any other certified funds that would be most convenient for you. If you are planning to pay by check, payment must be received one week after your reservation and no later than thirty (30) days prior to check-in; otherwise, your reservation will be cancelled. If you make payment by check you must have a credit card on file for incidentals or send a separate check for $300.00 deposit, which you will receive back within 30 days of departure. There will be a $55 bank fee for any dishonored checks.Administrative/Processing Fee: All reservations require a NON-REFUNDABLE administrative/processing fee of $65-$89 depending on the unit to be paid with the first installment.
Final Payment: The final payment toward your vacation rental is required 30 days before your arrival. Requirements for the final and initial payments are the same. After your final payment is received, we will send you a written confirmation listing all your vacation rental charges, vacation insurance (if applicable), occupancy taxes, processing fees, security deposits, and any other requested rental service fees or items.
Security deposits: A security deposit of $300 for all property rentals is required along with your final payment 30 days prior your arrival if paying by check only. Any payments received and/or credit card accounts provided will be used to pay for any unpaid balances, telephone charges, damages, replacement or repair of any damaged or missing items, or excessive cleaning requirements due to your stay with us as we deem necessary. Otherwise, security deposits will be refunded within 30 days of your departure
Cancellation Policy: Cancellation Policy: You may cancel your reservation by written notice only. All monies less a $100 cancellation fee will be returned to you if the unit is re-rented at the same time and amount equal to or greater of your original reservation. Unless your reservation is covered by travel insurance, all payments will be forfeited if canceled inside of 30 days of arrival.
Changing Reservation: Any change or transfer of a confirmed reservation is subject to a $75.00 administrative fee AND property owner approval. Owner has the right to refuse to authorize the change or transfer of a confirmed reservation. Departure Cleaning: Before your departure, we ask that you remove all items from the freezer and refrigerator, run the dishwasher and return all items to their original places, carry out all trash and to close and lock all windows and doors. You will be responsible for leaving the property in a secure and orderly condition. We will clean the property and prepare it for subsequent occupancy.
Bed & Bath Linens: Linens are included in our rentals; unless otherwise stated. All beds are made for your arrival. If you would like to acquire any cleaning services during your stay, we do provide maid services at an additional charge.
Guest Responsibility: The guest whose name appears on the confirmation is responsible for all terms and conditions set forth in this document for them, their guests or others who may share vacation rental property during their term of occupancy.
Rules: House parties and Groups: House parties and groups with members under the age of 25 are prohibited. We do not rent to non-family groups unless ALL members of the group are 25 years of age or older.
Pets: NO PETS are permitted.
Furnishings and Equipment: All homes and condominiums are privately owned and furnished. Consequently, we cannot make any changes to the property. All properties are complete with air conditioning and heat, telephone, and color cable television(s), unless stated otherwise. Most kitchens are equipped with the following: refrigerator/freezer, range/oven, drip coffee maker, toaster, sufficient tableware, flatware, cookware, glasses, cooking utensils, a microwave oven, and a dishwasher. There will either be a washer & dryer in your unit or access to a common coin-operated laundry facility will be onsite. If planning to prepare special meals, feel free to bring along any specialty culinary utensils such as a blender.
If you notice any broken equipment, please report it to us as soon as possible so that we can make repairs in a timely manner. Rate adjustments will not be made for the failure of any appliances or equipment to be in working condition for a reasonable amount of time. Outside service contractors shall have the right to arrange, inspect and repair during your occupancy. This also applies if pools, elevators, or other common features should close for reasons such as cleaning or maintenance during your time with us.
Keys: Keys will be picked up at a key lockbox adjacent to the door of the condo. Codes for the lockbox will be sent with your confirmation and last payment. As mentioned before, keys should be left on the kitchen counter in the condo on the day of your departure. If need be, other arrangements can be made for your key drop. There is a $50.00 charge for lost or missing keys.
CHECK-IN TIME:
3:00 PM
CHECK-OUT TIME:
10:00 AM
TIME ZONE:
EST
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